Mobile is dominating the computing landscape - it has been confirmed by all leading
technology research firms, including Gartner and IDC. Gartnerforecasts7. 3
percent decline in the desktop and laptop category. Perhaps, this change has
pushed noted PC manufacturers like Dell, HP and Acer, among others, and even the
software giants, like Microsoft to amend their business strategy to entertain
the new genre of mobile users who want to stay productive, connected and
entertained form anywhere. Consequently, today we have smarter and sleeker
notebook, netbook, tablet and smartphone models.
But the soberness and
simplicity that the end users get is indirectly proportional to the complexity
in terms of manufacturing, and later on in terms of repair and maintenance.
Thus, the job of the manufactures and tech support vendor is getting more
challenging as they need to deal with more sophisticated semiconductor elements
at every stage. Nevertheless to withstand the consumers’ demand, manufacturers
have extended their limited warranty terms. Now, laptop repair and maintenance
services can be claimed under the International warranty terms (IWT), generally
offered by all leading manufactures. Thus, a big relief has come for the mobile
professionals who are often on the move.
The term laptop repair is again
an umbrella term covering all mobile devices. However , there are some points
worth noticing, IWT cannot by swapped with the local warranty; and it’s not
applicable in the country of purchase. To avoid any conflict with the software
licensing party, the services offered by equipment manufacturers are limited to
hardware repair and maintenance, and applicant is responsible for providing
recovery and software backup discs if required. The response time of the
services vary from vendor to vendor and location to location. Troubleshooting of
software issues come under the purview of software publishers.
However ,
when a laptop goes beyond its threshold warranty time, users can lean towards
third-party or independent computer support vendors. Mostly, such laptop repair
services can be availed by end users anywhere anytime via Online, In-Home or
In-Store modules. Online service is administered by remote desktop software,
where a technician can remotely diagnose and fix laptop problems, especially
pertaining to software or settings. Experts can listen to customers via phone,
email or chat, and perform the troubleshooting on customers’ machine by having
the remote access of it. In-Home and In-Store options are to handle hardware
issues, involving repair or replacement of damaged parts.
Laptop repair
business covers all kinds of repair and maintenance works related to
motherboard, LCD display, keyboard / touchpad, hard drive, data recovery, data
transfer, memory upgrade, system tune-up, video card / chip repair, internal
cleaning and more. Symptoms pertaining to hardware issues are quite prominent.
For instance, hard drive failure can be noticed with the blue screen of death,
computer freezing or not starting, “operating system not found” or “missing
operating system” error messages and rattling hard drive sound. However , before
availing any laptop repair service, users should weigh the credibility of the
vendor in question. A quick way is to check whether it’s approved by BBB, has
subtle presence across the noted media platforms, its online practices are in
compliance with the TRUSTe guidelines and official websites thereof is cleansed
by trusted Web security solutions on daily basic.
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